HVNHAI

Case Studies

Real projects — broken down into problem, solution and benefits.

A selection of real HVNH AI projects, without client names for confidentiality — the patterns behind them apply across industries. If you recognise your own situation in one of these cases: that is exactly what we are here for.

ProblemSolutionBenefits

Sales, marketing & customer contact

Manufacturing · Customer support

AI support widget for a laser technology manufacturer

Problem

Every technical enquiry ended up with the expert team — including standard questions the product documentation had long answered.

Solution

A support agent, trained on the complete product documentation, answers enquiries directly on the website. Complex cases are handed to the expert team — with clean groundwork.

Benefits

  • Customers get instant answers — no ticket, no waiting
  • Expert team only handles genuine special cases
  • Every handover arrives with groundwork instead of from scratch

Standard questions answered instantly — around the clock

Cross-industry · Advisory

Website advisory agent

Problem

Website visitors arrived with concrete questions — outside business hours their interest went unanswered and was lost.

Solution

An AI chat assistant qualifies visitors around the clock, identifies automation potential and automatically reports every conversation as a lead report by email.

Benefits

  • Leads are qualified at night and on weekends too
  • Every conversation lands as a structured report in the inbox
  • No form needed — visitors just start typing

Live in action on this website

Organisation · Marketing

Social media automation for a large organisation

Problem

Regular posts in several languages and channels — day-to-day business left no time for it, and visibility suffered.

Solution

A marketing agent creates post drafts in the organisation's tone of voice, plans them in the editorial calendar and publishes after approval.

Benefits

  • The editorial calendar fills itself
  • Multilingual and across channels
  • Full control: nothing goes out without approval

Consistent visibility without additional staff

Organisation · Sales

Sales intelligence: qualifying leads automatically

Problem

Suitable contacts were found by manual research — slow, patchy and without prioritisation.

Solution

A sales agent scans relevant sources, identifies suitable contacts, enriches them with context and delivers prioritised suggestions in a dashboard.

Benefits

  • A daily, prioritised opportunity feed
  • Every contact arrives with context, not just a name
  • Research time in sales down to virtually zero

A daily opportunity feed instead of manual research

B2B sales · Research

Sales research engine

Problem

The relevant market spans hundreds of thousands of companies — impossible to review manually, the best opportunities went undiscovered.

Solution

A system scans company records at scale, detects digitalisation gaps and prioritises the most promising contacts for the sales team.

Benefits

  • Hundreds of thousands of records analysed automatically
  • Sales starts directly with the best opportunities
  • Continuously up to date instead of a one-off list

Hundreds of thousands of company records analysed automatically

Back office & administration

Professional services · Meetings

Meeting & call minutes

Problem

About an hour of follow-up after every meeting: writing minutes, extracting tasks, distributing them.

Solution

An AI tool records meetings and automatically creates the minutes, a task list and a summary.

Benefits

  • Follow-up happens alongside the meeting instead of after it
  • No more forgotten tasks
  • Consistent minutes for every meeting

Follow-up reduced from ~1 hour to minutes

Retail · Bookkeeping

Bookkeeping preparation for a retailer

Problem

Receipts and invoices scattered across inboxes and portals — every month-end started with the big search.

Solution

An agent automatically collects receipts and invoices, assigns them and prepares everything for the tax advisor.

Benefits

  • Everything in one place, assigned continuously
  • No receipt gets lost anymore
  • Tax advisor receives complete, clean documents

A weekly routine instead of end-of-month stress

Professional services · Administration

Digital rental contracts

Problem

Rental contracts were created, signed and filed on paper — slow, error-prone and hard to find.

Solution

An administration tool creates and manages rental contracts digitally — including templates and structured filing.

Benefits

  • New contracts in minutes instead of days
  • Every contract instantly findable
  • Consistent, vetted templates

Paper process replaced entirely

Data, dashboards & full projects

Manufacturing · Dashboards

Time tracking analysed instead of filed away

Problem

Time tracking data took days to consolidate in Excel — insights arrived too late to act on.

Solution

A data agent automatically consolidates the data and shows KPIs, trends and outliers in a dashboard — including automated reports.

Benefits

  • KPIs at a glance instead of an Excel marathon
  • Outliers stand out immediately, not weeks later
  • Reports generate themselves

Days of Excel work replaced by a single glance

Professional services · Full project

A complete digital employee team

Problem

Customer support, back office and content all depended on the owner — growth was capped by his time.

Solution

A digital team built step by step — inside the existing systems, every step logged. The owner steers by approval instead of manual work.

Benefits

  • Support, back office and content run without the owner
  • Steering by approval instead of doing it all yourself
  • Expandable: agent by agent, at your own pace

A full working day won back every week

This is just an excerpt — your case is still missing.

Every one of these projects started with the same sentence: “This process costs us too much time.” What's yours?

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